Review Methodology
The five criteria we score every product against, and how we weight them.
Every TAV Reviews review scores a product against the same five criteria, each on a 0–10 scale. We always publish the breakdown alongside the headline score so you can weight the criteria that matter most to you.
The five criteria
- Value for money (0–10). The real cost at the scale you would use it, including add-ons, per-user pricing, and fees — judged against what you actually get and against the alternatives.
- Features & capability (0–10). How well the product covers the job it is meant to do, and how it compares on depth and breadth to its direct competitors.
- Ease of use (0–10). Setup friction and the quality of the day-to-day experience — how quickly a new user becomes productive.
- Performance & reliability (0–10). Speed, stability, and track record, based on documented behaviour, published specifications, and aggregated user reports.
- Support & ecosystem (0–10). Documentation quality, support responsiveness, and the strength of integrations and the surrounding ecosystem.
How the headline score is formed
The headline score out of 10 reflects the balance of these five criteria for a typical reader of that category. It is not a rigid average — for some categories, value or reliability matters more than raw feature count, and our reviewer weights accordingly and explains the reasoning in the review. The star rating shown at the top of each review is derived directly from the headline score.
What the evidence rests on
As explained on our how we review page, assessments are built from published specifications, official documentation, pricing pages, first-party trials where available, independent public data, and the patterns in genuine user feedback. We do not fabricate testing or measurements. We revisit and re-date reviews when a product’s pricing or major features change.
Independence
Scores are never influenced by affiliate programmes, advertising, or sample units. If a free product beats a paid one for a given need, the review will say so. See our editorial policy for the standards behind every review.